If you have any questions about our website or our products, please contact us at info@mycarecrate.com Our operating hours are from Monday to Friday, from 10.00 to 15.00 cet.
Please be aware with the high numbers of emails we receive each day it could take some time to get back to you.
To search for a product you must click on the magnifying glass that appears at the top right. You can enter the name or description of the product in the search bar that will appear at the top below the blue line of the page menu Or, if you know the code of the product you’re looking for, you can enter it in the search bar. You can also search by category or disorder to navigate more easily.
Orders placed before 15:00cet Monday through Friday will be processed within 48 hours.
Delivery time for standard service is: 5-10 working days.
In some cases you will receive a tracking number direct to your email.
If you have ordered more than 1 item and 1 of those items is out of stock we will hold the order till all items are available to ship.
If you have seen no movement after 14 days on the tracking, please contact us ONLY on or after the 14 days.
Please do not send multiple emails asking about a late or lost order as our system thinks we are being spammed and puts the multiple emails in the Junk Folder.
During Festive holidays some orders will take longer than usual.
In the event that your order has arrived damaged or with incorrect products, please contact us by email at: orders@healthworldforyou.com and we will arrange to send you the correct products.
At MYCARECRATE we offer the highest quality supplements for customers just looking for the best. We use excellent raw materials and extracts that are manufactured according to Worldwide standards and approved by GMP (Good Manufacturing Practice) a set of pharmaceutical regulations that ensure that supplements are manufactured to a high qualitative level.
World Health For You offers Standard and International shipping, regardless of the value of your order.
We offer the service:
STANDARD: $12.99
INTERNATIONAL: $21.99
Delivery time for standard service: 5-10 working days International shipping with tracking.
Keep in mind that the delivery time indicated is estimated and that during periods of greater volume of shipments the delivery time may be longer.
Additional
If you are ordering large quantities please contact us for discounted shipping costs.
*The additional shipping cost for International orders depends on the weight and total size of the order. The amount will be automatically updated as the products are added to the basket when you place the order through our website.
At MYCARECRATE we process and track all orders.
Please contact us at orders@MYCARECRATE.com if you have not herd anything after 14 days and a member of our team will give you updated account or order details.
We can not answer medical questions of this nature as we are not doctors.
We strongly suggest speaking to your doctor for these type of answers.
Our website is secured with SSL, a high-level security protocol that protects your personal data, including your card details. So you can be sure that your data will be completely protected in every purchase.
For more information on the use of your personal data, please read our Privacy Policy.
